WeDoHalal.com (“We,” “Us,” or “Our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (WeDoHalal.com) and the services provided through it.

By using WeDoHalal.com, you agree to the practices described below.

1. Information We Collect

When you visit our website or use our services, we may collect the following types of information:

• Personal Information: Your name, email address, phone number, delivery address, billing address, and payment information (processed securely through Stripe, not stored by us).

• Account Information: If you create an account, we collect and store your login credentials and order history. Guest checkout is also available.

• Order History: We maintain a record of your purchases and preferences for customer service and promotions.

• Usage Information: Information about how you interact with our site (e.g., IP address, browser type, pages visited, visit duration), collected through Google Analytics.

• Cookies & Tracking: We use cookies and similar technologies to improve your experience, analyze website performance, and support marketing. You can manage cookies through your browser settings.

• Communications: We may record information from your interactions with us (e.g., emails, phone calls, or text messages related to orders or customer service).

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders.

• Communicate with you about your orders, account, and services.

• Send you promotional emails, newsletters, and offers (if you opt in).

• Improve our website, services, and customer experience.

• Analyze usage trends and demand (through Google Analytics).

• Comply with legal and regulatory obligations.

• Prevent fraud, unauthorized transactions, or abuse of our services.

3. Disclosure of Information

WeDoHalal may share your information only in the following ways:

• Payment Processing: With our secure payment provider (Stripe) to process card transactions. We also accept e-transfer and cash on delivery.

• Delivery Services: With delivery partners who need your name, address, and phone number to complete the order.

• Service Providers: With trusted third-party providers for analytics (Google Analytics) and, in the future, marketing platforms (e.g., MailChimp).

• Legal Requirements: If required by law, subpoena, or court order.

• Business Transfers: If WeDoHalal is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that process.

We do not share your personal data directly with suppliers. All communication with suppliers is handled through WeDoHalal.

4. Data Security

We keep customer data (including order history, contact details, and account information) for as long as your account is active and indefinitely thereafter, unless you request deletion. This allows us to maintain accurate order records and provide you with service history.

5. Your Rights

As a customer, you have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Update or correct your account details at any time.

• Deletion: Request that we delete your account and associated data.

• Withdraw Consent: Opt out of marketing emails and promotional communications at any time.

To exercise these rights, please contact us using the details below.

6. Children’s Privacy

WeDoHalal does not knowingly collect personal information from children under the age of 13. Our services involve online transactions and are intended for adults. If we become aware that we have collected data from a child under 13, we will delete it immediately.

7. International Data Transfers

Your information may be stored or processed outside of Canada (e.g., in the United States), particularly when handled by third-party services such as Stripe or Google Analytics. These companies are industry leaders that apply strong security and compliance standards. By using our services, you consent to such transfers.

8. Data Security

We take reasonable and industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be posted on this page, and continued use of our services indicates your acceptance of any updates.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Email: help@wedohalal.com

Phone: 780-722-7623

Location: Edmonton, Alberta, Canada